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Solution Sets for Process Improvement
Optimal results can be achieved using a comprehensive approach that includes initial assessments, possible training programs or configurable training modules and post-training measurements.
Below is a sample Solution Set that outlines the process. For more information on how we can assist you on developing the appropriate Solution Set for your team, click here to contact your Dale Carnegie Consultant.
Initial Assessment
- Dale Carnegie People Side of Process Improvement Insights 360 - The Dale Carnegie People Side of Process® Course Insights process allows course participants to benefit from the input of their supervisor and up to eight team members. Participants receive a final report comparing their own scores against those of their supervisors and team members, presenting them with an opportunity to objectively pinpoint their strengths and weaknesses in the Five Drivers of the People Side of Process Improvement Course: Vision, Teamwork, Interpersonal Skills, Coaching Skills, and Communication Skills. - [click here to download a sample report]
Development Opportunities
Complete Training Programs:
Configurable Training Modules:
Self-Directed Learning:
- Read relevant process and innovation books - (review a recommended book list)
- Review organization goals with employees and managers
- Review opportunities for improvement with manager
- Volunteer to lead process improvement team efforts
- Participate in job-specific reinforcement training
Measure Results
- Post development assessment
- Job related project completion
- Measure completion of job requirements
- Measure impact of production on organization goals
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